Transaction and Cancellation Policy

Donations and Transactions

Peace Drums USA accepts donations and transactions through our website www.peacedrumsproject.org. By making a donation or transaction through our Website, you agree to abide by the following policies:

  1. Donations

1.1 Purpose: All donations made to Peace Drums USA are voluntary contributions to support our mission and activities. Donations are non-refundable unless a technical error has occurred during the transaction.

1.2 Processing: Donations are processed securely through our payment gateway. We do not store credit card details nor do we share donor details with any third parties.

1.3 Acknowledgment: Upon successful completion of a donation, a confirmation email will be sent to the email address provided. This email serves as an acknowledgment of your donation.

  1. Transactions for Goods or Services

2.1 Purchase: If you purchase goods or services (such as merchandise or event tickets) through our Website, you agree to provide accurate and complete information for the transaction.

2.2 Payment: Payments for goods or services are processed immediately upon confirmation of the transaction. You will receive a confirmation email with details of your purchase.

2.3 Refunds: Refunds for goods or services purchased through our Website may be provided under certain circumstances, such as product defects or event cancellation. Requests for refunds must be submitted in writing to [Your Contact Information] within [number] days of the transaction date.

Cancellation Policy

  1. Donations

1.1 Cancellation: Donations made to Peace Drums USA are considered final and non-refundable. In the event of an error or unauthorized transaction, please contact us immediately at hprice@udel.edu for assistance.

  1. Goods or Services

2.1 Cancellation by Purchaser: Requests for cancellation of goods or services purchased through our Website must be submitted in writing to hprice@udel.edu. Cancellations may be accepted within 14 days of the transaction date, subject to the specific terms and conditions of the purchase.

2.2 Cancellation by Peace Drums USA: We reserve the right to cancel or reschedule events, workshops, or other activities due to unforeseen circumstances, including low enrollment, venue issues, or force majeure events. In such cases, registered participants will be notified promptly, and refunds or alternative arrangements may be offered.

Contact Us

If you have any questions about our Transaction and Cancellation Policy, please contact us at: hprice@udel.edu

Refund Policy

Donations and Transactions

Peace Drums USA values the support and contributions of our donors and customers. This Refund Policy outlines our guidelines for refunds related to donations and transactions made through our website www.peacedrumsproject.org.

  1. Donations

1.1 Policy: Donations made to Peace Drums USA are considered voluntary contributions to support our mission and activities. As such, donations are generally non-refundable.

1.2 Refund Exception: Refunds for donations may be considered under the following circumstances:

- Technical errors resulting in duplicate transactions.

- Unauthorized transactions or fraudulent activity.

1.3 Request for Refund: If you believe an error has occurred in processing your donation, please contact us immediately at hprice@udel.edu. Refund requests must be submitted within 14 days of the transaction date. We reserve the right to investigate and verify refund requests before processing.

  1. Transactions for Goods or Services

2.1 Policy: Refunds for goods or services (such as merchandise or event tickets) purchased through our Website may be provided under certain circumstances.

2.2 Eligibility: Refund eligibility and conditions may vary based on the specific goods or services purchased. Please refer to the individual product or event details for specific refund policies.

2.3 Request for Refund: To request a refund for a purchase made through our Website, please contact us at hprice@udel.edu. Refund requests must be submitted within 14 days of the transaction date. We reserve the right to evaluate and determine refund eligibility based on the circumstances of each request.

  1. Processing of Refunds

3.1 Timeline: Refunds, if approved, will be processed within 60 business days of the approval date. The refund will be issued using the original payment method used for the transaction, unless otherwise specified.

3.2 Notification: You will receive an email notification once your refund has been processed.

Contact Us

If you have any questions about our Refund Policy, please contact us at: hprice@udel.edu

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